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Building Inspection & Zoning

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1. Are there any structures that are exempt from the Virginia Uniform Statewide Building Code?
2. Are there exemptions in the requirement to obtain a permit?
3. What building codes are enforced by the City of Norton?
4. What is the Virginia Maintenance Code and does it apply to the Citizens of the City of Norton?
5. What is the difference between the Virginia Uniform Statewide Building Code and the Virginia Maintenance Code?

City Sheriff's Office

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1. Does the City of Norton have a sheriff’s office?
2. Do deputies have the authority to issue a traffic summons or arrest?
3. What is the difference between the sheriff’s office and the police department?
4. What are the sheriff's office hours?
5. What is the fee for serving process?
6. What is the process for evictions?

CodeRED Emergency Notification System FAQs

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1. What is CodeRED?
2. How will I benefit from this service?
3. What do I have to do to receive this benefit?

CodeRED Weather Warning FAQs

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1. What is CodeRED Weather Warning?
2. What message will I receive from CodeRED Weather Warning?
3. How does CodeRED Weather Warning work?

Norton Friends & Farmers Market

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1. What do I do to become a vendor?
2. Can I just show up and get a spot?
3. Can animals be sold at the market?
4. Are vendors required to grow, make or bake what they sell?
5. Are there special requirements for selling ready-to-eat food items?
6. Who should I contact if I have a complaint about a vendor?
7. Is the market held year-round?
8. When is the market open?
9. How can I find out about special programs?

Parks and Recreation Department

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1. Is the Norton Community Center available for rent?
2. How much are the rooms at the community center?
3. How big are the meeting rooms?
4. When does Flag Rock open?
5. Do you reserve shelters at Flag Rock?
6. Do you offer classes at the Community Center?
7. Do you have to make a reservation to camp at Flag Rock?
8. When will you be stocking fish?
9. Can you fish in the Lower Reservoir?
10. How much are fishing licenses?
11. Do you also have to have a state license?
12. How many fish do you stock?
13. What items can be recycled?
14. Where can I recycle?
15. Can I get on the curbside recycling route?
16. Do you reserve shelters at the City parks?
17. Is there a fee to reserve the shelters?

Registrar's Office

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1. Am I registered to vote?
2. How do I register to vote?
3. Where do I vote?
4. How do I vote using an absentee ballot?
5. Can I have a duplicate voter card?
6. Where is the Registrar's Office?
7. What are your office hours?
8. What time do the polls open and close?
9. What day is the election held on?
10. Can you send me the results of the most recent election?

Social Services

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1. Where is your office located?
2. What are your hours of operation?
3. Do I contact Norton City Department of Social Services for issues regarding child support?
4. How may I contact my eligibility worker or social worker?
5. How do I apply for benefits?
6. Are there any general requirements?
7. Will I need to provide any sort of documentation?
8. How soon will I know if my application is approved?
9. My application was denied, because I could not provide all of the requested information. May I reapply?
10. Who is eligible for SNAP benefits?
11. When do I get my SNAP benefits?
12. How do I get my SNAP benefits?
13. Where can I shop with my electronic benefits transfer (EBT) card?
14. What if I lose or damage my electronic benefits transfer (EBT) card?
15. How do I report child or adult abuse?
16. How do I become a foster parent?

Water Treatment Department

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1. How will I know if my water isn’t safe to drink?
2. Does the city water have Fluoride present?
3. My water is cloudy and milky looking. Why is that?
4. Why is my drinking water dirty or muddy?
5. What is the drinking water report that I receive?